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Waiting Lists Are a Design Choice, Not a Neutral Outcome

brainydormouse70 January 23, 2026 Public Goods 0 Comments

Editorial image of a numbered queue ticket resting on a quiet service counter, suggesting designed waiting and access

A waiting list looks fair from a distance Everyone waits. The line suggests order. Order hides selection Names enter at different moments. Moments matter. Time…

Tag: public services

Waiting Lists Are a Design Choice, Not a Neutral Outcome